Tag: value chain

An Introduction to Sales Performance Applications

The chief executive and business development manager for Foresite SPA explains why, unlike crm, Foresite SPA provides the essential tools that enable managers to deliver targets with confidence and does not rely on prescriptive and time consuming sfa methodology.

Successful businesses have to pay close attention to their value chain, the value steps within it and the inherent sales risk framework – especially those in rapid or aggressive growth. As sales are usually the largest single revenue contributor to ROCE, the sales risk factors are an appropriate way to identify users who would benefit from using Foresite.

Life After CRM…

Customer Relationship Management (CRM) emerged onto the enterprise software market at the end of the 1980s and currently enjoys a global market size of $ 11 billion growing at 8.9% p.a. [Gartner]

Over the 20 years of its existence it has increased in functionality, changed in emphasis and today sometimes even tries to deny that it is CRM! Currently it can encompass Sales Force Automation (SFA), Marketing Automation, Territory Management, Call Centre Management etc. etc.

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